Shipping Information

All Gem Fire orders are shipped using third party shipping. Upon request Gem Fire can use a customer’s account with a 3rd party freight carrier.  There is free freight on orders that are $1,000 or more (not including tax) that are paid within the 30 day term. Free freight does not include anti-freeze, cast iron fittings, or items not listed in our catalog or website, that are considered special ordered. Free freight is eligible in continental United States only.